777ck Privacy Policy – Your Data, Protected

01 Who We Are

777ck is an online gaming platform operated for players in Bangladesh, accessible at https://777ck.org. We offer casino games, live dealer tables, and sports betting products to registered adult players.

For the purposes of this Privacy Policy, 777ck is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about this policy or about how your data is handled, you can reach us at [email protected].

02 Data We Collect

777ck collects personal data that is necessary to operate your account, process transactions, and comply with legal obligations. The categories of data we collect are set out below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless you voluntarily provide it in the context of a responsible gaming request.

03 How We Collect Your Data

777ck collects your personal data through the following channels:

• Direct registration: When you create an account on 777ck, you provide your name, date of birth, email address, and contact number.
• Identity verification: When you submit documents to verify your identity before your first withdrawal, we collect copies of your ID and payment method proof.
• Deposits and withdrawals: When you make a transaction via bKash or Nagad, we receive confirmation data from the payment provider including the transaction reference and account identifier.
• Platform usage: As you use 777ck, our systems automatically log technical and usage data including your IP address, device information, pages visited, and games played.
• Cookies and tracking: Our website uses cookies to maintain your session, remember your preferences, and analyse platform performance. See Section 7 for full details.
• Support interactions: When you contact our support team via live chat or email, we retain records of those conversations to help resolve your query and improve our service.

04 Why We Use Your Data

Every piece of data 777ck collects is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described here.

• Account management: To create, maintain, and secure your 777ck account.
• Payment processing: To process deposits and withdrawals via bKash and Nagad accurately and securely.
• Identity verification: To confirm that you meet the age and eligibility requirements to play on 777ck.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and abuse of our platform or promotional offers.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform improvement: To analyse how players use 777ck so we can fix issues, improve performance, and develop new features.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Responsible gaming: To monitor for signs of problem gambling and to apply any limits or restrictions you have requested.
• Marketing communications: To send you promotional offers and updates about 777ck — only if you have opted in to receive them. You can opt out at any time.

05 Legal Basis for Processing

777ck processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the services you signed up for, including account management, game access, and payment processing.
• Legal obligation: We are required by law to collect and retain certain data for anti-money laundering compliance, age verification, and financial record-keeping.
• Legitimate interests: We process technical and usage data to keep the platform secure, prevent fraud, and improve our service — provided this does not override your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

06 Sharing Your Data

777ck does not sell your personal data. We share it only in the following limited circumstances:

• Payment providers: We share necessary transaction data with bKash and Nagad to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services: We may use third-party KYC (Know Your Customer) services to verify your identity documents. These providers are contractually bound to handle your data securely and only for verification purposes.
• Game software providers: Some game data is processed by the software studios whose games are hosted on 777ck. This is limited to the data required to run the game and record the outcome.
• Legal authorities: We will disclose your data to law enforcement or regulatory bodies if required to do so by law, court order, or to protect the rights and safety of 777ck and its players.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer.

07 Cookies & Tracking

777ck uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. The types of cookies we use are as follows:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies: Remember your settings such as language preference and display options so you do not have to set them every time you visit.
• Analytics cookies: Help us understand how players navigate 777ck, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Marketing cookies: Used only if you have consented to receive personalised promotional content. You can withdraw this consent at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the 777ck platform and may prevent you from logging in or completing transactions.

08 Data Retention

777ck retains your personal data for as long as your account is active and for a period after closure as required by law and legitimate business needs. Specific retention periods are as follows:

• Account data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for 7 years to comply with financial record-keeping requirements.
• Support communications: Retained for 2 years after the last interaction to assist with any follow-up queries or disputes.
• Technical and usage data: Retained for 12 months in identifiable form, after which it is anonymised and may be retained indefinitely for statistical analysis.
• Marketing consent records: Retained for as long as you remain opted in, plus 1 year after opt-out to demonstrate compliance.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09 Your Rights

As a 777ck player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

• Right of access: Request a copy of all personal data we hold about you.
• Right to rectification: Ask us to correct any inaccurate or incomplete data in your account.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
• Right to restriction: Ask us to pause processing of your data while a dispute or correction request is being resolved.
• Right to data portability: Request your data in a structured, machine-readable format so you can transfer it to another service.
• Right to object: Object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

777ck is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed during registration and before the first withdrawal is processed.

If we discover that an account has been registered by a person under 18, the account will be closed immediately, all funds will be returned to the payment source, and any data collected will be deleted as soon as legally permissible.

11 Security Measures

777ck takes the security of your personal data seriously. We have implemented the following technical and organisational measures to protect your information:

• TLS encryption: All data in transit between your device and our servers is encrypted using Transport Layer Security.
• Password hashing: Account passwords are stored as salted cryptographic hashes. We never store passwords in plain text and cannot retrieve your password — only reset it.
• Access controls: Personal data is accessible only to authorised 777ck staff who need it to perform their job functions. Access is logged and reviewed regularly.
• Regular security audits: Our platform and infrastructure undergo periodic security assessments to identify and address vulnerabilities.
• Two-factor authentication: Available to all players to add an extra layer of protection to their account login.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 777ck account and to enable two-factor authentication.

12 Updates to This Policy

777ck may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your data, we will notify you by email or through an in-platform notification before the changes take effect. We encourage you to review this policy periodically so you are always aware of how your data is being handled.

Continued use of 777ck after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777ck handles your personal data, please get in touch:

• Email: [email protected]
• Subject line for data requests: "Data Rights Request"
• Live Chat: Available 24/7 through your account dashboard.
• FAQ: Visit our FAQ page for answers to common questions.

We aim to respond to all privacy-related enquiries within 5 business days. For formal data rights requests, the 30-day response window applies as described in Section 9.